In the event a game does not make the rules requirement to be an official completed game (5 innings, or 4 ½ innings if the home team is winning) due to weather issues beyond the club’s control, the ticket bearer may exchange that ticket for a future regular season game of choice. The ticket will be of equal or lesser value and subject to availability. Under no circumstances will a refund be given.
Such exchanges will take place in the case of a rain-out or cancellation due to weather. Rain delays, where the game is eventually completed, do not qualify. Rain delays are not uncommon in baseball, and they can at times be lengthy and be more than one in a game.
In the event a weather occurrence happens late in the season, the NightOwls will announce a way that tickets can be redeemed – future tickets, merchandise, or other plans, and those announcements will determine the exchange.
All rain check tickets MUST be exchanged for a future game at the NightOwls offices in advance of that game. Rain check requests made at the BOX Office on game days will not be honoured. The original ticket stub, or Print Your Own Ticket will be required to process the exchange. Rain check requests cannot be mailed in or be handled over the phone.
Rain Policy Frequently Asked Questions
Q: What do I do if it is raining before the game?
A: If it is raining before the start of a game, our Grounds Crew has been hard at work protecting the field against the elements. This being the case, if the rain stops before the scheduled game start time, the game will continue as planned. If the rain continues into the scheduled game time, team management will invoke a rain delay. We will update the front of our website to keep you informed as to the status of that day’s game. Our field is outstanding at fending off concerns about too much moisture.
Q: What do I do if it begins to rain during the game?
A: If it begins to rain during the game, our Grounds Crew will quickly place a large tarp across the infield. At this time, our staff will work with the umpires, along with local weather outlets, to ascertain the immediate weather outlook. If the teams feel that the inclement weather will pass, a rain delay is put into effect. If it is determined that the inclement weather will not pass in a reasonable amount of time, an official rainout is declared. We will update the front of our website to keep you informed as to the status of that day’s game.
If a rainout is declared after four and a half innings of baseball have been played, a game is considered “official.” In this case, there will be no ticket exchanges.